Help & Support
Expert support at every stage of your build
If you are looking for technical support, product advice or help with your existing account, our UK based teams are here to help. We are open Monday to Friday, so any messages received on a weekend or Bank Holiday will be responded to the next working day.
Please select from the most suitable option below:
Product Advice - Select this option if you are looking for products and solutions for your existing or upcoming project. Also use this option if you are looking to stock our products.
Customer Support - Select this option if you are looking for technical help or are an existing customer please select this option.
Alternatively, if you are looking for a pricelist, datasheet or product information manual (PIM) please visit our downloads section.
How can we help you?
UK Head Office
Edlington Lane, South Yorkshire, Doncaster, DN12 1BY
Telephone communications: (+44) (0) 1249 471 418
Helpdesk hours: 8.30am to 5:00pm (Monday to Thursday) and 8:30am to 3:00pm (on Fridays). Closed on weekends.
Email Communications: online.enquiry@wavin.com
Where to buy
Find a Stockist for our plumbing and heating products, including Hep₂O push-fit plumbing and Underfloor Heating Systems.
Looking for resources?
Are you looking for data sheets, price lists, product manuals, technical drawings or BIM files?