Sentio SmartConnect
Experience seamless control and optimum efficiency with Sentio SmartConnect. Remote access to clients' Sentio controls makes it easy to spot and fix system errors without being on-site, saving everyone time and money.
How Sentio SmartConnect works. Set up simplified remote customer support in three easy steps:
The benefits of Sentio SmartConnect
1. Maintain thermostats from anywhere
If a thermostat malfunctions, you can set up a new thermostat and dispatch it to the customer. All the customer needs to do is replace it on the wall. Alternatively, if the thermostat's batteries are depleted, you can guide the homeowner via phone on replacing the batteries.
2. Empower colleagues with remote support
Remotely assisting colleagues through the commissioning process and guiding them through setting up the underfloor heating system can save time and simplify onboarding new team members.
3. Minimize on-site visits
Assign office employees to handle phone calls and guide customers through minor tasks, eliminating the necessity to dispatch trained workers to the site for more minor issues.